Shipping:
Group orders remain open for 10 days. Once the order period closes, all products are delivered together to the school within 30 days.
Returns:
As each piece is custom-made specifically for your school’s group order, customized products are not eligible for returns or exchanges.
Our products are crafted with precision to ensure durability, comfort, and timeless style. Whether you're wearing them on the move or at rest, expect materials that breathe, fit perfectly, and hold their shape over time. Designed for everyday excellence, tested for real-life wear.
Need help choosing the right size? Curious about fit, fabric, or care?
We’re here for you. Reach out to us through our email support contact@up-originals.
Model photos
Model height: 169 cm
Size: S
Size: S
Model height: 183 cm
Size: M
Size: M
Model height: 175 cm
Size: L
Size: L
Size chart
| Size | Height | Fit |
|---|---|---|
| XS | 160–167 cm | Relaxed fit |
| S | 168–174 cm | Relaxed fit |
| M | 175–181 cm | Normal fit |
| L | 182–188 cm | Normal fit |
| XL | 189–195 cm | Slightly fitted |
| XXL | 196 cm+ | Slightly fitted |
Fit guide
Relaxed Fit
Loose, oversized look
Normal Fit
True to size, comfortable
Slightly Fitted
Closer to body, athletic look
Frequently Asked Questions
Find answers to common questions about ordering, products, shipping, and more
Ordering
Visit your school or student organization's webstore, pick your product, size, and color, then proceed to checkout. Payment is handled securely through Shopify Checkout.
Your organization's board or contact person will share the store link through email, Telegram, social media, or other channels.
No — you can order even a single item. Shipping costs remain the same per order, so many customers order multiple items at once.
Contact our customer service as soon as possible after ordering. If production hasn't started, changes or cancellation are usually possible.
Products & Sizing
Our range includes premium hoodies, zip hoodies, and crewneck sweatshirts. Each product is designed together with the organization.
Every product page includes a size chart with centimeter measurements. We recommend measuring a hoodie that fits you well and comparing. If you're between sizes, go up!
Our products are premium quality, made from a thick, soft cotton blend. Detailed material specs can be found on each product page.
Wash inside out at 30 °C. Avoid bleach and tumble drying. This keeps the embroidery and colors looking great for a long time.
Shipping & Returns
Typically, orders are delivered within 2–4 weeks after the order period closes. You'll receive a tracking code by email once your package is on its way.
We ship to all EU countries. For delivery outside the EU, get in touch with us.
Since our products are custom-made, we cannot accept returns for reasons of taste or size. If your item is defective, contact us within 14 days.
Take a photo of the defect and send it to our customer service along with your order number. We'll send a replacement or issue a refund.
Payment & Security
Our stores run on Shopify, which supports major card payments (Visa, Mastercard), Apple Pay, Google Pay, and other local methods.
Yes. All payments are processed through Shopify Payments with bank-level SSL encryption. We never see or store your credit card details.
Frequently Asked Questions
Find answers to common questions about ordering, products, shipping, and more
Ordering
Visit your school or student organization's webstore, pick your product, size, and color, then proceed to checkout. Payment is handled securely through Shopify Checkout.
Your organization's board or contact person will share the store link through email, Telegram, social media, or other channels.
No — you can order even a single item. Shipping costs remain the same per order, so many customers order multiple items at once.
Contact our customer service as soon as possible after ordering. If production hasn't started, changes or cancellation are usually possible.
Products & Sizing
Our range includes premium hoodies, zip hoodies, and crewneck sweatshirts. Each product is designed together with the organization.
Every product page includes a size chart with centimeter measurements. We recommend measuring a hoodie that fits you well and comparing. If you're between sizes, go up!
Our products are premium quality, made from a thick, soft cotton blend. Detailed material specs can be found on each product page.
Wash inside out at 30 °C. Avoid bleach and tumble drying. This keeps the embroidery and colors looking great for a long time.
Shipping & Returns
Typically, orders are delivered within 2–4 weeks after the order period closes. You'll receive a tracking code by email once your package is on its way.
We ship to all EU countries. For delivery outside the EU, get in touch with us.
Since our products are custom-made, we cannot accept returns for reasons of taste or size. If your item is defective, contact us within 14 days.
Take a photo of the defect and send it to our customer service along with your order number. We'll send a replacement or issue a refund.
Payment & Security
Our stores run on Shopify, which supports major card payments (Visa, Mastercard), Apple Pay, Google Pay, and other local methods.
Yes. All payments are processed through Shopify Payments with bank-level SSL encryption. We never see or store your credit card details.
our speciality, Custom embroidery
